Refund policy

Each Les Carrés de Claire silk scarf is made to order with care, especially for you. Because our pieces are produced individually and many designs may include personalization, we are unable to accept returns or exchanges for change of mind, wrong size selection, or personalized items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will gladly review the matter and, when appropriate, arrange a replacement or other suitable solution.
To be eligible for review, the item must be unused, unworn, and in its original condition and packaging.
Please note that slight color variations may occur between screen display and printed silk, as each monitor shows colors differently. These subtle differences are not considered defects.
Thank you for understanding the care and craftsmanship involved in made-to-order silk accessories.