Frequently Asked Questions

What is Les Carrés de Claire?

Les Carrés de Claire is an independent luxury silk scarf brand founded by Claire, a French designer and art lover. Each scarf is designed in the tradition of the French carré — drawing on French heritage, fine art, and a deep love of craftsmanship — and made to order using premium European silk.

What material are your scarves made from?

Every scarf is crafted in 100% silk twill (54 gsm), the same weight and quality favored by the great French fashion houses. It offers a soft, fluid drape with a subtle sheen and holds color and fine detail beautifully.

How long does it take to make my scarf?

Each scarf is made to order, not pulled from inventory. Because silk is a delicate fabric requiring extra care in printing and finishing, production typically takes 3–4 business days. Production days do not include weekends or public holidays. Every piece is handmade and hand-finished, so we take the time needed to get it right.

How long will shipping take?

Once your luxury scarf is ready (2-3 business days on standard orders), we offer fast and reliable shipping to the US. Our scarf orders arrive within 3 days after shipping (expedited shipping is our default option included in your order). You'll receive tracking information as soon as your order ships.
So from ordering to delivery count between 4-7 business days.
Custom orders require design and validation so add 2-3 additional days in that case.

Can I ship to a PO Box?

Unfortunately, no. Please provide a standard street address for delivery.

Can I ship to an address other than my billing address?

Yes. This is especially convenient if you're sending the scarf as a gift — simply enter the recipient's address at checkout.

What finishing do you offer for the scarf borders?

Each scarf is hand-finished with a delicate baby hem to prevent fraying, a hallmark of traditional silk scarf craftsmanship. Because every piece is made by hand, you may notice slight natural variations from scarf to scarf — this is a sign of authentic craftsmanship, not a flaw.

How is my scarf packaged?

Your scarf arrives thoughtfully packaged and ready for gifting, with protective tissue in an elegant matte black box. If you've selected a Limited Edition piece, a Certificate will come with it.

Do you offer monogramming or custom scarves?

Yes. Monogrammed and bespoke scarves are one of our signature offerings. Please allow additional production time for custom and personalized pieces, as each one is created individually.

Where are your scarves made?

Les Carrés de Claire is a US-based online boutique. Each scarf is imagined and designed in the United States by Claire, then carefully crafted to order through our trusted European production partner in London, United Kingdom — a facility specializing in fine silk printing, silk finishing, and reliable international delivery to US customers.

This partnership allows us to offer European-made silk craftsmanship with a smooth ordering experience, direct shipping to the United States, and faster delivery than traditionally expected from European luxury goods.

Do you ship internationally, or only within the US?

We currently focus on serving customers across the United States, ensuring fast and reliable delivery.

What if my silk scarf arrives with an issue?

We take quality seriously. If your scarf arrives damaged or doesn't meet your expectations, please contact us within 7 days of delivery and we'll make it right.

Are silk scarves a good gift?

Absolutely — each scarf is designed with gifting in mind, from relocation and housewarming gifts to corporate and alumni presents. Every piece arrives gift-ready in an elegant black square gift box, and personalized monogramming is available to make it even more meaningful.

Silk Scarf Care Label Instructions

Dry cleaning is ideal for silk scarves, though gentle hand washing in cold water with a silk-safe detergent is also acceptable. Always use a cool iron setting, and avoid direct sunlight for extended storage to preserve color vibrancy.